Frequently Asked Questions & Answers
Please call or email if you need us.
The internet is fantastic for selecting potential suppliers of your new carpets & flooring. You can see the type of materials they can supply and get an idea of the quality of installations. However soft furnishings like curtains, carpets & flooring is something that you need to see and touch. It is absolutely essential that you see the carpets and flooring you are thinking of buying in your own home. This allows you to check the colour against your decor and furnishings. Ideally you want to see your chosen flooring in daylight and artificial light. So wherever you buy your carpets & flooring from make sure you can get a sample brought to your home.
I think word of mouth recommendation is always the best way to find any kind of tradesman to do work around your home. Our business has been built on recommendation and we have to thank all our customers for being our unpaid sales team.
- You only pay us when you are 100% satisfied with our carpet fitting and/or floor laying. We do not expect to be paid if you are not happy.
- We fully support all the manufacturers guarantees. If there is a manufacturers fault, we will ensure the manufacturer replaces the carpet or flooring.
- We hold public liability insurance to the value of £5million.
We believe in offering good value for money and our customers tell us our prices are competitive. For this reason we are not prepared to enter a bidding war to see who can offer the very lowest price. To do this we would have to cut corners on the quality of carpet fitting and floor laying service we offer.
We accept cash, building society cheques, online banking payments, VISA and Mastercard credit cards, or Visa Debit cards.
Carpet FAQ, Carpet Fitting FAQ and Flooring FAQ
We have tried to answer some of the most popular questions our customers ask us and provide articles and links to other carpet and flooring websites to give you as mush information as possible. However if you have any other questions please do not hesitate to call or contact us via this website as we will be happy to help you.